Tanisha Systems, Inc is looking for a Dotnet Developer

    Minimum 8 + Years’ experience working on Production application Support in VB,.NET and MS SQL.Excellent knowledge in managing customer and their stakeholders Strong technology background, solid understanding of the ITSM process (Incident, Problem Management, change management).Drive P3 call with SME’s and Engineers and provide status update to the Customer Management
    Role and … responsibilities
    Provide technical advice to the team during production issue and track it until closure
    Track and progress the potential issues, Setup lower environment, Ensure Lower environment are ready for troubleshoot the issues.
    Hands on experience in VB, .Net and MS SQL based application support.
    Hands on experience in VB Application to find error and data issues.
    Exposure to job schedule, monitoring tools like AutoSys
    Good hands-on experience with SQL, Stored procedures, Triggers, Functions (MSSQL)
    Basic idea about oracle WebLogic, Tomcat webserver, IIS, etc.
    Identify the issue and follow with Client Team and team to get the issue/Task/Service request/escalation resolved.
    Work with team to complete impact assessment of the changes deployed in production environment.
    Work closely with infrastructure team, business operation and development team for issue resolution
    Strong troubleshooting and problem-solving skills.
    Experience Leading Major Incidents
    Willing to work in shift and On-Call support