At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with… 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.
The Software Engineer, Digital Solutions Implementations is a client facing role that is responsible for the design, development, unit testing and implementation of customer projects. This position will support Federal, State, and Local government projects with US Citizenship and/or ITAR contractual requirements and/or Mortgage Banking solutions requiring US-only resourcing. The Software Engineer is responsible for working with the project team to understand solution requirements, participating in detailed design sessions, and developing document imaging solutions using Iron Mountain’s core platforms. Duties include developing, testing and delivering necessary applications that meet the requirements and timeframes of our customers.
Essential Job Functions:
Responsible for supporting implementations of highly complex, multi-service line, enterprise level solutions for Global Digital Solution customers.
Ability to understand customer requirements and formulate a design for development, leveraging Kofax solutions and associated Iron Mountain platforms.
Determine development Level of Effort and timeline, and communicate that to the team.
Develop software projects using modern analysis and development methodologies as well as advanced programming languages.
Perform maintenance and software integrations for existing systems.
Ensure project results meet the customer requirements, quality and timeline agreed upon with the client and project team.
Assist customer and project teams with User Acceptance Testing. Support troubleshooting efforts as required.
Ensure that all approved changes are documented and approved, as per the Iron Mountain change request management process.
Monitor and report project progress to all stakeholders, internal Iron Mountain and customer teams.
Manage project risks and issues for the development work stream, ensuring mitigation planning takes place.
Ensure constant communication with all team members involved in the project. Maintain visibility in regards to potential impacts.
Attend all scheduled project meetings, and provide updated status reporting for assigned efforts.
Work in accordance with standards, guidelines, processes and any documentation that supports the execution of activities.
Attend required training to ensure understanding of the latest development in company platforms and functions and remain compliant with all organizational and/or customer required learning.
Identify causes of problems, and solve application incidents using techniques, procedures and tools for different platforms.
Elaborate design proposals and apply best practices on system´s development.
Implement and enforce procedures and policies for information security.
Education: Bachelor's degree in Industrial Engineering, Computer Science, Computer Systems Engineering or equivalent work experience.
Experience with programming languages (C#, VB.Net, VBA, XML, JSON, and API’s) and databases (SQL).
Must become proficient with DS products.
Experience configuring and working with Kofax KTM (Kofax Transformation Modules).
Experience with Globalscape is a plus.
Extensive experience utilizing Software Development methodologies and Software Development Life Cycle (SDLC) processes.
Proven internal/external written and verbal communication, interpersonal and analytical skills.
Ability to multitask and prioritize issues in a complex environment.
Excellent customer service and organizational skills.
Must be detail-oriented.
Experience: Requires 3-5+ years of software development experience (on government projects is preferred).
Experience supporting implementations of highly technical, enterprise level BPO, hosted, SaaS, or similar is preferred.
Other: US Citizenship, living in the United States for the duration of time in position.
Active Public Trust or DOD Clearance is a plus.
Environmental job requirements:
Remote; Ability to travel 10-25% of the time.
Category: gja\Information Technology
Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.
Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.
Our Cores Values and Code of Ethics are our north star. They provide a solid base for how we do business and behave every day, so each one of us can experience exceptional.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to email@example.com. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE