The Sales Engineer Manager (SEM) is responsible for the performance of the inside Sales activities by providing support to the client. Sales network including; Regional Sales Managers, Distributers, Re-Sellers, Shipyards, OEM's, and End Users. The SEM is responsible for all RFQ opportunities, qualifying customer inquiries, preparing and delivering timely offers in accordance with… customer requirements and for securing contracts. They participate in prospecting new opportunities and new customers. Additionally, the SEM fosters positive relationships with internal and external customers. They are responsible for the specification of products and services within the order management process. The SEM supports marketing, market planning and technical development of products and services. They attend trade shows, conduct site visits, make sales calls and develop/design presentations.
Achieves sales objectives as measured by Key Performance Indicator (KPI's) within Expense Budget.
Achieves financial targets and coordinates sales projects and proposals.
Closes orders to meet company financial targets for Revenue and Profitability.
Identifies needs for inside sales knowledge, skills and abilities development.
Leads and monitors the inside sales processes to assure business performance.
Organizes and delivers sales educational workshops and training.
Participates in the development and continuous improvement of sales training.
Enters sales orders into the business system completely, accurately and timely to maximize On-Time-Delivery performance of the business.
Expedites requests for Rush Orders, manages change orders and shipping data as required.
Provides technical support to internal and external customers.
Provides pre-sales technical assistance and product education to Sales network.
Generates complete, accurate and timely quotations in support of the Sales network including:
Regional Sales Managers, Distributers, Re-Sellers, Shipyards, OEM's, and End Users.
Develops long-term relationships with customers.
Shares successful strategies relating to sales messaging and pitches, with the business.
Develops and presents product and services technical presentations and demonstrations.
Prepares ad-hoc reports for management and maintains customer records.
Collaborates with management to develop and deliver on sales goals for the business.
Continuously improves customer satisfaction, retention and repeat business; communicates those issues and possible solutions to management.
Maintains current knowledge of market sales trends and market best practices.
Monitors competitors, new products/initiatives and continuously scans market conditions to understand market dynamics and new opportunities.
Additional Skills & Qualifications:
Minimum 3-5-year B2B Sales experience.
Demonstrated understanding of professional sales processes with customer service experience.
Experience with industrial/marine rotating equipment. Knowledge of hydraulic and electrical machinery.
Accredited University, Bachelor degree in technical, business or a related field.
Relevant work experience may be considered in lieu of a degree.
Actalent connects passion with purpose. Our scalable talent solutions and services capabilities drive value and results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We're supporting critical initiatives in engineering and sciences that advance how companies serve the world. Actalent promotes consultant care and engagement through experiences that enable continuous development. Our people are the difference. Actalent is an operating company of Allegis Group, the global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law